Customer Feedbacks

Online shopping made easy and hassle-free; delivery fulfilled in a week, installation fulfilled a day after delivery. Price and Shipping fee is reasonable/good.

This is the second time I ordered thru online. It's a hassle free and the item is great and the delivery was on time

Smooth transaction and on time delivery.

Ordering was easy, delivery was on time and delivery staff were very friendly and helpful.
One small issue - the dimensions listed on the website did not match the dimensions of the unit that arrived.
We were able to solve the problem but now have to repaint the entire wall.

Delivered on the expected day. So far happy with the fridges performance. Love it!

Easy and service is good.

Hassle free transaction and delivery was on the date specified. Lowest price i could find online compared to other major stores!

It was smooth, easier to make a choice and compare brands and models. Easy checkout as well.

Fast delivery and transaction, updates and information of the order item given by the seller. Best shopping online experience.

Very competitive prices. Site was easy to navigate. After I ordered online, I continued to receive updates (email confirmation, invoice, instructions regarding installation, delivery updates) regarding my order via email. It also guided me on what I should be doing next to ensure I properly enjoy the product I purchased.

The unit arrived on time as agreed with pre-notification sms/call.
Prior delivery, I received a call from Felix of Anson Nuvali, advising me instructions prior powering up the refrigerator

Ansons can improve on coordination. I opted to pick up my order from 1st/2nd flr of Ansons Trinoma. The person who called to remind me of my pickup sked did not state that my order was delivered to Ansons 3rd flr or Landmark-Trinoma (inside the department store). I had to visit/check all Ansons branches from Trinoma to 2 Landmark premises to get my order... It gave me the impression that the purpose of Ansons online form for orders, specifically the options for branches for order pickup, was defeated. At the very least, any client should be informed of any changes in arrangements indicated in the order form.

Take quality customer service serious enough. Some employees might understand very little abt its impact on businesses.

This order was even paid before pickup (not delivered). Not COD.

I would like to give it 5 star but the problem is the logistics. Somehow I find them not professional and considerate of the time

I had a request for change of address which was assisted immediately. On the day of delivery, I was contacted. And the delivery guys were helpful and easy to talk to.

This is my 3rd time ordering. Great deals compared to others that also offer online shopping. Delivery is always on time and the deliverymen are very courteous.

delivery came earlier and on the expected day, and the delivery persons were careful with the item and communicated on the day

It was pretty easy and smooth. I didn't experience any hassle throughout the process.

correct the dimensions as pee website

It took me more than a dozen attempts to get my order thru - about an hour of my time wasted. A dozen!! Where in the world is this okay? If you want to be a successful online retailer then you have to have the right technology THAT WORKS ALL THE TIME. Imagine where Amazon would be if a customer attempts to place an order more than 10x - they won't be #1 for sure. You will lose business if you can't get your technology up to speed! If you think you can compete with Lazada or Shopee with your tech then think again.

Excellent customer support: fast response time, resolution of issues well handled. Delivery is promptly as scheduled. Delivery staff careful and cooperative. Fair prices.

From ordering to payment up to delivery. Very good customer experience.

My third time ordering in Anson's, very convenient, and the service is great.

Item delivered as ordered on time..

I love that there were no hidden charges, delivery was quick and effecient!

Anson's team coordinated the timely delivery of our order. They were very accommodating and helpful.

i purchased LG LA100EC Aircon and to be delivered on Saturday feb19 I think 9am - 3pm. i left a note to pls call me prior to the delivery.... i got a txt msg at around 950 am on saturday that my item is out for delivery..... I've waited and waited and waited and waited for my delivery to arrive... wasted my time on waiting... i could have been productive.... finally the delivery arrived at 230 in the afternoon, though the delivery is within the time.... here's the thing you could have told me approx time of when i will expect my item... like you could have said sir the delivery will arrive approx 2 to 3pm... so that i can do more things... not just wasting my time on waiting... so pls... next time... d nyo pa b alam ganitong gawi? tagal tagal nyo na industry... tsk bulok pa rin

Delivery is fast and everything went fine except that i do not understand why the delivery fee between Sta. Rosa (P300) and Biñan (P900+) is that huge. Biñan and Sta. Rosa are basically in the same area. Please double check your rates to better serve your customers.

Fast transaction, fast delivery, no hidden charges, free delivery, friendly delivery personnel and quality product

Buying appliances from Anson's is very convenient. Customer Service is great.

Fast delivery
Effortless transaction

Got a great deal during the February 16 Sale, Discounted Price with Free Aroma Diffuser and Delivery.
Confirmation of my transaction was fast and was immediately available for delivery, but I chose a specific date and time. The delivery people were very helpful with my questions regarding the producy.

Hassle free transcation. Online credit card installment option. Awesome customer support

Hisense is asking for me to pay ₱550. They are from Cavite and we are from Laguna. That is within 25kms. Nothing in the T&C that it says we have to pay for they transportation.

Very convenient! Sale was price made the items very affordable also. Order arrived even earlier than time expected. 10/10!

No update from the installer as of this writing. Online purchase was not a good experience.

Great! Transaction was fast. My AC unit arrived earlier than the expected/estimated date. Convenient and hassle free. 🙂

Firstly the item did not have a plug attached to it, only open wires. This was not stated anywhere in the product description. Now I have an oven I can’t use after buying until I can have someone fix it

We're glad Anson's has online store and it's more convenient now. We've bought washing machine and dryer 15 years ago, as well as dishwasher and ref from your Trinoma store.

Delivered as promised within the preferred date of delivery. Seamless transaction.

Anson’s Web store is easy to navigate, with detailed info about the products and they have competitive prices. I also love the delivery date selection and the 9to3 or 3to9 options.